Tailored for future business leaders
This program will enhance your capabilities to succeed in business management that facilitate effective decision-making, efficient operations and fundamental management principles. By covering key aspects such as communication, manage personal performance and development, event organisation and principles of marketing, this will develop your competences in team leading/ supervisory positions.
During the educational program, candidates will work on the following topics:
- Luxury Attitude
- Principles of administrative services: understand the use of office equipment, customer service
- Understand organisational structures and environment
- Enterprise and business support
- Contribute to event organisation: carry-out pre-event actions, set-up an event, carry-out post-event actions
- Provide reception services
- Sales and Upselling techniques
- Principles of marketing theory
During the educational program, candidates will work on the following topics:
- Key Success factors in the Luxury Industry
- Manage team performance: be able to allocate and assure the quality of work, identify strengths, competences and expertise of team members
- Principles of leadership and management: understand the principles of effective decision making, leadership styles and models, performance measurement
- Principles of business management: business markets, innovation and growth, financial management and budgeting
- Manage conflict within a team and collaborate with other departments
- Resolve customers’ complaints: deal with complaints
- Communication skills
These bridge programs will enable learners to :
- Direct access to first year bachelor degree at Escoffier in Luxury Business Management or Luxury Marketing Management.
- Enhance their employability skills.
